Do you sign in using FB? Don't freak out. It has happened to people and if they don't reappear quickly MyT will get them back for you quickly. I'm about to drop but I'll get the links for support right now. Let me know if they reappear. Sometimes they disappear for a short time when the server becomes unavailable or wifi drops. Best advice, breath, you will get them back.
If you can sign into FB, the best thing is to take your code that you use for friendship as they call that your in game id and go to this page and click "Message" : https://www.facebook.com/SeekersNotes/
If you have no FB account to use then click gear that is next to energy and choose Contact.
It's okay to restore. Nobody's ever lost anything that hasn't been replaced quickly. For all of it's faults MyT support is fast and reliable. If all you're missing is your avatar than it's up to you but if by not restoring to where you left off you lost progress or anything else you should likely just restore and if anything is missing let MyT fix it as they always do. I'm glad your friends are back and I'm sorry I conked out this evening and wasn't much help. FB is a good back up for the game, especially if you don't want to ever have to restore or backup your game on your own. Up to you how to proceed, just let me know if you need anything. I never saw a beekeeper. I thought fencing. I'm weird though. I just got done visiting everyone just in time. The only reason I didn't start gifting yet is it is 11:44pm and I don't like to tt when the date is going to change. Then my game resets at 01:00am so I have to be careful there as well but I will try to get my gifting done in that hour because I'm exhausted. I had some weird things happen when I was visiting so I suppose this update has been pretty glitchy. I had a CI sit with the arm thing out that it's supposed to go into and it never did and I thought oh well it will still be in collections as that is likely just for decoration. I was familiar with the collection because it was spyglasses and no it did not make it into collections. Worse yet I was late visiting and if I don't start quite around 05:00pm it takes about 3 hours and won;t let me in some friends games at all. That has been that way for a while and there doesn't seem to be anything they can do so I just try to visit "on time" but I conked out tonight so it wasn't an option. I visited Van. We were the same level yesterday but then I binged on artifact. Let me know how everything is going for you and if you need anything. Didn't mean to write a book lol
I think we are all having glitches today. I couldn't get gifts I know Van sent me. I'm not sure mine went out either because I didn't get TY boxes even for hours. Which is very weird, at least those will come back even if there is no gift with it. So out in cyber space I have CIs I sent Van and she sent me. I'm still scared to restore but if I don't loose friends I don't care what else I loose. Crazy huh. I can get those things back but there are some friend I dont want to loose that aren't in the circle we have going.
Mytona did respond to me and said they can help so I will get that taken care of in the am. It's 1:20'am so I'm going to wait until tomorrow. Goodnight, thanks for help
I was just so tired last night and didn't feel well today so I haven't been around much. I did see your "beekeeper" in my giftbox when I finally did open my game and that made me happy. Friends are paramount of course, and you don't want to lose the ones that you can't contact especially. MyT's has a pretty good record of fixing missing friends, rubies, coins, anything that happens in restoring a game or a switching a device. They can go to any date and see how many rubies, coins you had and inventory etc and fix that for you. In the long run you should not lose anything, but it is a pain and it's scary to see you all of a sudden have no friends. Keep in touch with them. Ask your sis to hold off on sending CIs and maybe for a couple of days don't even put any on w/l. Just about anything can be recovered once received but you have to receive it first. I hope these problems will be over for you very quickly. Play the Treasure box and Haunted Lights challenge and try to be patient. Easier said than done but everything will be okay. Have a good week and happy seeking!!
Thanks for encouragement. It was soon resolved. It was so silly on my part. I had two Facebook accounts open. So after I deleted my game from my phone completely and shut down that FB. It all disappeared. Weird huh... Mytona said my game was not saved on FB so it couldn't be restored. So I fixed my FB account and now I'm ready to rock. So happy🤡🤡🤡🤡🤡
I'm happy for you. Those types of troubles are extremely stressful but usually have a fix either with FB backup or help from MyT. Glad all is well in your game world again. You can go to FB settings and go to "where I'm signed in" and choose to log out of all locations/devices which is a bit less extreme than deleting FB account and usually get the same result but who needs FB anyway. I use a 2nd hand account myself just to backup game. It came with a lot of friends which is why most of my zombies are from FB but it's not a bad backup system. I also backup game on cloud just in case. Very happy for you!! And glad to see the beekeeper again too lol